The way that Midnight Castle is designed, progress is automatically saved on our server as you play. Because of this, manually saving progress is not an option.
Can I link to a Big Fish or Facebook account, like in some other Big Fish games?
The option to sign in and link your progress with a Big Fish or Facebook is not currently available in Midnight Castle. While Facebook may appear as an option to sign in on iOS devices, this does not offer any added benefits and is not designed to save your progress.
Can I play my same profile on another device?
Sadly, no, each profile in Midnight Castle must be played on a single device.
But what if I need to transfer my progress to another device?
If you get a new device, or need to transfer progress for any other reason, the good news is that we can help! Contact Customer Support, and our team can help transfer your progress over to the new device manually. When contacting us, please include:
- The Friend code (ID) appearing in your game on the original (OLD) device
- The Friend code (ID) appearing in the game when you install it on the NEW device
To find your Friend code (ID)s, simply open each game and tap the avatar circle in the top-left corner. The Friend ID will then be listed below
***in the image below, the ID has been blacked out, to the right
What if I need to uninstall and reinstall my game?
Uninstalling and reinstalling can be a useful troubleshooting step for some errors. The way that Midnight Castle is designed, uninstalling and reinstalling should never cause progress to be lost.
Some players are still understandably hesitant to take this step, as in many games, uninstalling and reinstalling can cause progress loss. If you are especially worried about losing progress, we'd suggest writing down your Friend code (ID) before uninstalling and reinstalling, just in case.